Terms of sale

01

Prices, taxes and fees

• All prices are per person and in Canadian dollars, unless a price is clearly marked per foursome or per couple.
• HST is extra and is added at checkout.
• Online tee-time bookings carry a $2.50 handling fee per person.
• Where an admin fee or resort fee applies, such as on group, tournament or Stay & Play packages, it is named next to the price.
• Golf Rates & Packages is the single source of current prices. If a price shown anywhere else on the site differs, the price on Golf Rates & Packages applies.

02

Online tee-time purchases

• Green fees are paid in full when you book. There are no cash refunds. If you need to change or cancel, a credit is given toward another round.
• If you change your date of play, an upgrade fee or price difference may apply.
• Once an online booking is made, the payment method cannot be changed.
• Public tee times are available until 3:00 pm. Single players cannot book, and twosomes may be paired with another group within a 30-minute window.
• Gift cards, gift packages, promotion vouchers, rain checks and certificates cannot be used to book online. Please call the clubhouse at 905⁠-⁠852⁠-⁠4379 to reserve with these.
• Discounts cannot be combined with any other offer or voucher.
• Rain checks, the dress code and on-course rules are set out on our Policies page.

Gift cards and gift packages

We sell two kinds of gifts: dollar-amount gift cards and golf gift packages. Only the cards and packages confirmed by Wooden Sticks are offered for sale, and each one lists what it includes on the Gift Cards page.

• Dollar-amount gift cards can be used for green fees, Pro Shop purchases, Fairways Dining, Stay & Play packages, lessons and more, from $50.
• Gift cards and golf gift packages don’t expire. Packages can be booked any day of the week, up to 30 days ahead (9 & Dine: after 4:00 pm, up to 14 days ahead).
• Delivery: courier ($25 in the GTA, $30 outside), Canada Post Xpresspost ($20), a virtual gift certificate ($5) or pickup at the clubhouse within 10 business days. Package merchandise comes as a voucher to redeem at the clubhouse.
• Golf gift packages cover the round and inclusions listed with each package, such as 18 holes, a shared power cart, the practice facilities and a meal. Packages cannot be booked as a single player.
• To redeem, call the clubhouse at 905⁠-⁠852⁠-⁠4379 to book your tee time. Gift cards and packages cannot be used to book online.
• Some gift cards and packages may not be combined with other promotions or used toward specials.

04

Payment providers and confirmation

• Tee-time bookings are processed by our booking engine, TeeItUp. Gift card and gift package orders are taken through our online order forms on Formstack. Your payment details are handled by these providers, not stored by Wooden Sticks.
• After you pay, you receive a confirmation by email.
• If your confirmation has not arrived, check your junk or spam folder first. If it is not there, call us at 905⁠-⁠852⁠-⁠4379 or email info@woodensticks.com with your name and the date of your purchase.