Policies

For current COVID 19 policies click here

Course Conduct

Pace of Play

Wooden Sticks has been pace rated for 4 hours and 40 minutes. This is the expected maximum pace for a foursome to complete 18 holes. 

The GPS  screen on your golf cart will reflect your current round time and will display whether your group is on pace with a GREEN display or off pace with a RED display, along with the amount of time you are either behind or ahead of pace.

Groups falling out of position and behind pace will be issued a warning message on their screen. Groups that do not improve pace after being issued a warning will be repositioned on the course.

For the enjoyment of all players, pace of play must be adhered to.

Course Etiquette

For the enjoyment of all players playing behind you, golfers must be mindful of raking bunkers after play, filling divots with sand and seed mix (supplied on the cart) and repairing ball marks. Please place any garbage in the proper receptacles. Anyone caught littering during play will be removed immediately.

Wooden Sticks Dress Code

Wooden Sticks requests that all golfers dress in appropriate golf attire. Wooden Sticks Staff  have the sole discretion to advise any golfer if their attire is unsuitable.  The following guidelines are recommended:

  • Men should wear a collared shirt or mock neck shirts and tailored Bermuda length shorts or tailored pants.
  • Ladies should wear a collared shirt or crew neck shirt, Bermuda length shorts/skirts/skorts or tailored pants.
  • Denim jeans, cut-offs, track pants and tank tops are not recommended attire at Wooden Sticks.
  • Appropriate footwear must be worn at all times. Golf shoes are recommended. Wooden Sticks is a soft spike facility.

Alcohol Policy

The Liquor Laws of Ontario prohibit anyone from bringing personal Alcohol on any premises that holds a AGCO Liquor License. 

  • All alcohol must be purchased from the course hospitality stations or clubhouse. 
  • Unauthorized alcohol on the property will be confiscated.
  • Personal coolers are not permitted.
  • Wooden Sticks is within its Rights and Obligations to check bags that may be in violation of this policy.

Golf Carts

Wooden Sticks is a cart mandatory facility. Golfers must have a valid driver’s license to operate a golf cart. Due to insurance liability and liquor laws, golf carts are not permitted in the parking lot area. Please use the bag drop off area before and after your round. By agreeing to and paying for green fees, all golfers agree :  

  •  To assume all risk of loss or damage to golf carts rented or borrowed from Wooden Sticks Golf Club
  • To assume the risk of injury or death to the Operator or other persons and damage to other property arising from the use of the golf cart.
  • To take all precautions to avoid loss or damage to the golf carts, damage to other property and injury to persons, arising out of the use of golf carts.
  • That the Operator will only drive the golf cart in appropriate areas as per the posted signage and that no other person will be permitted to operate the golf cart.
  • To indemnify, hold harmless, and defend Wooden Sticks, its employees and any other person for whom it is in law responsible, from any kind of liability, suit, claim, demand, fine, action, or proceeding of any kind which may be brought against it, and from and against any and all losses, costs, damages suffered or incurred by Wooden Sticks Golf Inc. (the “Claims and Losses”), howsoever caused, including, but not limited to, by reason of any damage to property or injury (including injury resulting in death) to any person, in any way connected to this Tee time booking, except to such extent that such Claims or Losses are caused directly by the negligence of Wooden Sticks Golf Inc.

Property Damages

Any damages (due to negligence) to Wooden Sticks property is the responsibility of the player.

Rain Check Policy

  • Rain checks are only issued on the day of play. Anything prior is considered a rescheduled tee time. Depending on when you rescheduled, upgrade charges may apply.

The date of play – If you wish to not play in the rain:

  • If you leave during play of the front 9 you will receive a rain check of 9 holes towards a future round for golf and cart only. If  Gift cards are to be used during original booking date and will be voided out towards a future round.
  • If you leave during play of the back 9 you have decided to end your round and there will be no credit towards a future round. On-course gift cards are to be used during original booking date and will be voided out towards a future round.

Rain Check Exceptions:

In the event that lightning or excessive rain warrants closing the course and ending play (the club deems the course unsafe) all players will receive rain-checks equivalent to the last 9 holes played. In other words, players not completing 9 holes will receive a 18 hole rain-check (equivalent in dollars to the amount paid that day less meal value consumed to that point) and those on their second nine holes will receive a 50% rain-check of the value paid that day.

Stay & Play Rain Checks 

Please refer to your Stay & Play confirmation for seasonal Rain Check options

Tournament Play Rain Checks

Please refer to your Tournament Contract for Rain Check policies

Arrival Prior to Tee-Time

Please allow enough time to check in and use of the practice facilities. If you wish to dine before play, we highly recommend to make reservations to ensure service before your tee time. All golfers must register with golfer services upon arrival at the course. Golfer Services staff will direct you from that point.

Club Rentals

Rental Clubs can be arranged with the Pro Shop on the day of play. Rental Fee applies. It is recommended to reserve in advance.

Administration

Tabs/Accounts

Golfers have the option of setting up  daily account upon check-in at Reception. Accounts may be used for any incidental purchases throughout the day.  In order to establish an account, we will require a valid credit card and a signature for all accounts upon registration. All accounts must be settled prior to leaving Wooden Sticks.

Payment Policy

Full payment by credit card is required on the day you call to make the tee time, there are no monetary refunds. If you have a gift card or voucher,  the booking number must be provided to confirm the booking.  Alternate payment methods may be used on the day of play however a $4.00 fee will apply anytime an additional credit card payment is taken. No charges will apply for cash or debit transaction on the day of play. Online booking cannot be adjusted on the day of play.

Refund Policy

There are no monetary refunds in the event of cancellations. You may reschedule your tee time or receive a gift card credit for the amount paid.  Depending on when you reschedule your tee time, upgrade charges may apply. Failure to show for a tee time without prior notice will receive no credit.

Gift Cards/Vouchers

Gift cards and vouchers that are to be used as payment for golf will need to be presented upon registration. If certificates are not presented, payment for golf must be made by credit card, debit or cash. Please read all conditions before booking. Some gift cards/vouchers do not include promotional merchandise/items. Please read all gift card/voucher conditions.

Rescheduling a Tee Time

You may reschedule your tee time with advance notice.  Depending on when you reschedule your tee time upgrade charges may apply.

Twosome Bookings

Twosomes will be paired with another twosome when possible.

Single Players

Wooden Sticks Golf Club will not be accepting single players for the 2022 golf season.