Seasonal Reception/Front Desk

Position: Seasonal Reception/Front Desk

Receptionists at Wooden Sticks are most often the initial contact with our customers and therefore must have an enthusiastic, professional and friendly telephone manner.  They must enjoy working in a team environment, be organized and detail oriented and able to multitask in a fast paced environment.  Preference will be given to applicants who can work through to October. Remuneration for this position is minimum wage

Responsibilities

  • Greet and direct all guests arriving at Wooden Sticks
  • Provide accurate and up to date information about products and services, promotions and special events
  • Book tee time reservations, check in golfers, assist with event preparation
  • Answer multi-line phone and direct calls
  • Assist with and check in overnight guests
  • Collect, Process and Reconcile all payments for services
  • Follow health and safety policies and procedures
  • Other administrative duties as assigned.

Qualifications

  • Minimum of high school diploma, 1 year of college or university preferred
  • One year of customer service/administration experience in a retail or office environment
  • Must be able to work a variety of shifts – early mornings, evening, weekends and holidays
  • Excellent computer skills and proficient in Mircosoft Office – Word, Excel, Outlook
  • Effective communication skills, speaking, listening and responding
  • Ability to work as part of a team and interact with customers with a positive attitude
  • Ability to follow and take direction from Supervisors/Managers
  • Knowledge of golf an asset, but not required.

Remuneration for this position is minimum wage

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